Commerce to hold workshop with car dealerships on increasing number of complaints received by the Ministry and consumer dissatisfaction
Date of Publication
2023-04-04
Circular number
337
Subject of Circular
Commerce to hold workshop with car dealerships on increasing number of complaints received by the Ministry and consumer dissatisfaction

Content

Gentlemen / Respected members of Najran Chamber                                            

                                             

Peace be upon you and God's mercy and blessings

In reference to the letter of the Federation of Saudi Chambers No. (44503963) dated (12/09/1444 AH), which includes  that the Federation received a telegram  enabling the Ministry of Commerce, regarding the increasing  number of complaints received by the Ministry during the last period and the dissatisfaction of a number of consumers on the topics: "The high prices of car spare parts and not allowing maintenance of cars in the event that the consumer buys spare parts via the Internet  Or from outside the Kingdom, and the lack of availability of some auto parts and the delay in providing them to the consumer."  Whereas, the Ministry intends to hold a workshop with car dealerships on Wednesday 14/09/1444 AH corresponding to 05/04/2023 AD, to discuss the above-mentioned topics, identify challenges, and discuss solutions aimed at addressing them and following up on their implementation. Provide the Ministry with data and information as attached.  According to the request of the Ministry, coordination in this regard can be made with Mr. Abdul L.H. bin Saad Al-Sharid, mobile number (0553101417) or e-mail (Asshred@mc.gov.sa)

Therefore, we inform you of this for information and information.

 

Accept my sincere greetings and appreciation