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Gentlemen/members of Najran Chamber
Peace, mercy and blessings of God,,,
We received the letter of the Council of Saudi Chambers No. (43100042) dated (4/1/1443 AH), which indicates that the Council received the letter of the Public Authority for Transport No. (10114/42/1) dated (12/29/1442 AH), which referred to the ministerial decision of the Ministry of Human Resources And Social Development No. (112203) dated (18/6/1442 AH) regarding “restricting work in remote customer service professions and jobs to Saudis.”
And since the decision entered into force on (1/8/2021 AD) and includes obligating the establishments to which the work system applies to commit to registering workers in customer service professions "remotely" in the records of the General Organization for Social Insurance and the official records of establishments and documenting "remote" work contracts in the portal The electronic link of the Ministry of Human Resources and Social Development via the electronic link ( www.teleworks.sa ). In the event that establishments wish to outsource customer services "remotely", this will be through the call centers approved by the Communications and Information Technology Commission.
We inform you of this for information and briefing.
Accept our regards,